Everything you need to master Elevate.
Download the apps, grab the quick start guide, watch a training session, and explore short how-to videos — all in one place.
Elevate Apps
Install Elevate on the devices you work from every day.
Mobile App
Take your business communications on the go — scan the QR code to install.
Get the mobile appElevate Desktop and Mobile App Guide
A handy walkthrough covering the essentials of the Elevate desktop and mobile apps — from first launch to daily use.
Get the guide
In-app help, one click away
For additional help, click the ? icon in the bottom-left corner of the Elevate desktop app for contextual answers and support articles.
Pre-recorded training session
Watch a full training session covering the Elevate desktop and mobile apps end-to-end.
Watch the training Short how-to videos
Quick walkthroughs of the features you'll use every day in the Elevate app.
Call Set-up
Set up calling in Elevate for your computer (soft phone) or desk phone (call controller mode).
Placing and Receiving Calls
Place calls from the dial pad, contacts, a chat window, and more.
Voicemail and Call History
Access and manage voicemail, call history, and voicemail settings.
Active Call Actions
Use in-call features like flip, park, and transfer for effective call handling.
Presence
Check a user's availability — available, busy, on a call, or do not disturb.
Chat
Create 1:1 or group chats, favorite a contact, search, and text a mobile number.
Meet
Schedule, join, or start a meeting and use mute, screen share, and record.
Files
Securely access, save, share, and collaborate on files and folders.
Still need a hand? Contact support.